Job Purpose :
This position is responsible for supporting the direct report in executing high-priority internal initiatives to help solve strategic business and operational challenges. The role ensures continuous improvement is embedded by conducting process mapping, performance enhancement, productivity and efficiency optimization, problem-solving, quality assurance, training implementation, and/or automating processes and tools for internal customers.
Requirement:
- Bachelor’s degree in any major from a reputable local or international university (preferably Industrial Engineering or IT-related background).
- Minimum of 2 years of experience in business excellence or operational excellence.
- Strong communication, analytical, and problem-solving skills.
- Proficient in data analysis, process mapping, and project management.
- Advanced proficiency in spreadsheets and BI tools (Google Data Studio, Power BI, Superset, etc.).
- Experienced in driving operational excellence initiatives (e.g., Six Sigma, Lean) and collaborating with cross-functional teams to ensure successful implementation.
- Advanced skills in Microsoft Office / Cloud Office (Word/Google Docs, Excel/Google Sheets, PowerPoint/Google Slides).
Responsibilities:
- Develop analytical frameworks to execute strategic business processes and resolve operational issues.
- Improve business processes through process mapping and automation of previously manual administrative tasks.
- Conduct Time Motion Studies to enhance team productivity.
- Develop and maintain SOPs, manuals, training materials, and dashboards.
- Troubleshoot and resolve issues related to tools or data used internally.
- Align and coordinate with stakeholders across the company on existing projects or initiatives.
- Create dashboards to visualize and monitor required data.
- Analyze operational data to improve processes and efficiency.
- Execute specific projects related to their area of expertise.
- Maintain the confidentiality of company information and data.
- Apply information security policies, procedures, and principles in carrying out duties and responsibilities.
- Perform tasks and assignments as directed by the supervisor.