Proof of Delivery Officer

Full Time
Surabaya
Administration

Job Purpose : 

This role is responsible for handling the POD process end-to-end and acts as a liaison with internal and external parties to proceed with payment to the Finance team.

Requirements: 

  • Minimum Bachelor’s degree
  • At least 1 year of experience in a similar position or job scope within the logistics, shipping, or freight industry.

Job Description: 

  • Receive and verify POD.
  • Ensure that all shipment PODs have been collected and that the documents are properly stamped/signed.
  • Ensure all ongoing shipment PODs have been completely received and can be used as the basis for billing by the Finance team.
  • Follow up on any discrepancies between the POD and supporting documents.
  • Synchronize and input documents based on the TMS (Transportation Management System).
  • Consolidate POD status reports.
  • Handle customer inquiries related to POD in accordance with established guidelines.
  • Coordinate with vendors/other divisions regarding claims, overnight stays, and others.
  • Maintain the confidentiality of company information/data.
  • Implement information security policies, procedures, or principles in carrying out duties and responsibilities.
  • Perform tasks assigned by the supervisor.

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